Privacy and Data Policy
This Privacy Policy explains how 7Slots collects, uses, stores and protects personal information when you create an account, play games or use our services in Canada. We take your privacy seriously and aim to be clear about what we collect, why we collect it and how you can manage your information.
Types of data we collect
Personal data
When you register or verify your account we collect personal information such as your name, date of birth, contact details, address and government ID when required for identity verification. We also collect account credentials, communication preferences and any documents you provide to confirm your identity or address.
Technical data
We gather technical and device information needed to operate the service, including IP addresses, browser and operating system details, device identifiers, session data and connection logs. We also record user activity on the site - for example pages visited, games played and error reports - to maintain service stability and security.
Transactional data
Transactional records include deposits, withdrawals, bets, winnings, payment method details and currency selections. We retain payment and transaction histories to process payments, meet legal and regulatory obligations and to resolve disputes.
How we use your information
We use personal and technical data to provide and improve our services, operate accounts, process payments, verify identity, prevent fraud and comply with legal obligations. We may use activity data to monitor responsible gambling limits, detect suspicious activity and send relevant account notices or service messages.
Data protection and storage
We store personal information on secure servers and apply appropriate administrative and technical safeguards to protect it from unauthorised access, loss or misuse. Access to personal data is limited to authorised staff and third-party service providers who require it to perform their duties. Retention periods vary and we keep information only as long as necessary for the purposes described or to meet legal requirements.
Cookies and tracking technologies
We use cookies and similar technologies to manage sessions, remember preferences and measure site performance. Some cookies are necessary to operate the service, while others help us deliver personalised content and analyse usage. You can manage cookie settings in your browser, but disabling certain cookies may affect functionality.
Your rights
Subject to applicable law, you have rights regarding your personal information, including access, correction, restriction of processing and objection to certain uses. You may also request portability of your data where technically feasible. We will respond to valid requests in accordance with applicable legal requirements.
Access, correction and deletion
To review, correct or request deletion of your personal data, contact our support team via the in-site help options. We may need to verify your identity before fulfilling requests and in some cases we may retain limited information to comply with legal or regulatory obligations.
Information sharing and third parties
We share data with service providers who support our operations - for example payment processors, fraud prevention services and software providers - and with regulators or law enforcement when required by law. We require third parties to protect your data and limit use to the purposes we specify.
Privacy policy updates
We may update this policy to reflect changes in our practices. Material changes will be posted on the site with an updated effective date. We encourage you to review this page periodically to stay informed about how we handle your personal information.