Responsible Gambling Policy
At 7Slots we take responsible gambling seriously. We want players to enjoy online casino and sports betting in a safe, controlled way, so we provide practical tools and clear information to help you stay in control of your play. If you ever feel gambling is becoming a problem, we encourage you to use our account controls and reach out for support.
Player protection principles
We prioritise player safety, privacy, and fair play. Our approach is to promote informed choices, prevent underage play, and make self-help tools available at all times. We expect players to gamble within their means and to use the protections we provide to manage risk.
Activity-control tools
You can manage your activity directly from your account. Common tools include deposit limits, loss and wager limits, session reminders, and temporary pauses. If you prefer, our support team can help put controls in place on your behalf.
How to set limits
Limits are usually adjustable via your profile or Responsible Gambling section. Choose daily, weekly, or monthly deposits and set maximums that match your budget. For additional control, contact support for personalised limits or temporary adjustments.
Deposit limits
Deposit limits let you cap how much money you add to your account over a set period. We offer daily, weekly and monthly settings so you can pick the cadence that suits you. Setting a lower deposit limit is an effective way to keep gambling affordable.
Loss limits
Loss limits allow you to limit the amount you can lose over a specified period. These settings are designed to reduce the risk of chasing losses and to keep play within set financial boundaries.
Time limits and account breaks
Session timers and account breaks help manage play time. Use session reminders to get notified after a set period, or request a temporary account lock to take a break. These tools are useful for stepping back without permanently closing your account.
Self-exclusion
If you need a longer break, self-exclusion closes access to your account for the period you choose. Contact support to arrange self-exclusion and to learn how to reactivate your account when the exclusion ends. We will respect your request and follow up with clear next steps.
Signs of problematic behaviour
Watch for changes such as gambling longer than planned, chasing losses, borrowing money to gamble, hiding gambling activity, or neglecting work, family or bills. Noticing several of these signs is a signal to use controls or seek help.
Tips for maintaining control
Set a budget before you play and stick to it, use deposit and loss limits, take regular breaks, avoid gambling when stressed or under the influence, and only gamble with money you can afford to lose. Consider removing saved payment details and use session reminders to keep play time reasonable.
Professional help and support organisations
If you need help, contact your provincial or territorial problem gambling service, a local health provider, or a counselling service. For immediate assistance or to set account controls, reach out to our support team via live chat or email at [email protected]. You are not alone—professional support is available across Canada.